OFFICE ADMIN

Office Administration Manager

Role Overview

The Office Administration Manager ensures the smooth day-to-day functioning of the agency by overseeing administrative operations, supporting team productivity, and maintaining an organized, efficient, and positive work environment. This role plays a key part in enabling creative teams to focus on delivering high-quality branding and design work.

The ideal candidate is highly organized, proactive, people-oriented, and comfortable working in a fast-paced creative environment.

Key Responsibilities

Office Operations & Administration

• Oversee daily office operations and ensure smooth workflow across departments.
• Manage office supplies, equipment, and vendor relationships.
• Maintain office policies, procedures, and documentation.
• Coordinate facility management, housekeeping, and maintenance requirements.

Team Coordination & Support

• Act as a central point of coordination between leadership, creative teams, and external partners.
• Support onboarding and offboarding processes for employees and freelancers.
• Assist in scheduling meetings, internal reviews, and team sessions.
• Help maintain a positive, organized, and collaborative work environment.

HR & People Support

• Maintain employee records, attendance, and basic HR documentation.
• Coordinate with HR or leadership on leave tracking, payroll inputs, and compliance.
• Support team engagement activities, celebrations, and internal initiatives.

Finance & Vendor Coordination

• Assist with basic accounting coordination such as invoice tracking, expense documentation, and vendor payments.
• Coordinate with external vendors, consultants, and service providers.
• Track subscriptions, renewals, and service agreements.

Process & Workflow Support

• Help streamline internal workflows and administrative systems.
• Maintain organized digital and physical filing systems.
• Support management with reporting, documentation, and internal communication.

Skills & Competencies

Core Skills

• Strong organizational and time-management abilities.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• High attention to detail and problem-solving skills.

Technical Skills

• Proficiency in MS Office / Google Workspace.
• Basic knowledge of administrative tools, documentation systems, and spreadsheets.
• Familiarity with project management or HR tools is a plus.

Experience & Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field.
• 3–6 years of experience in office administration or operations (agency experience preferred).
• Experience working in a creative, design, or marketing environment is an advantage.

What Success Looks Like

• Smooth and efficient daily operations.
• Well-organized office systems and documentation.
• High team satisfaction and operational support.
• Strong coordination between departments and leadership.